By Kate Kellogg, The Washington TimesRead more"We're looking at a situation where a large part of the market is still not paying for internet service and they're looking to take advantage of a situation that we think could help a lot of people in rural areas," said Steve Kestler, an analyst with Forrester Research, who tracks wireless broadband."It's a bit like the cellphone market in the 1990s, w...
AT&t’s broadband internet providers have been plagued by poor performance and slow speeds, leaving customers unable to connect to the internet and unable to access their other data services.
Now, AT&ts internet provider, CenturyLink, is suing Verizon for $3.5 billion, arguing that Verizon has not adequately addressed customer concerns about broadband performance and customer service.
Verizon has denied the claims.
“The company is suing for a class-action settlement to settle all claims that it has against CenturyLink,” AT&Ts spokesperson Jason McLeod said.
“This is a necessary step to ensure that consumers have access to the Internet as they should, while providing a level playing field for everyone.”
AT&ts claims that Verizon’s recent announcement that it will not be selling its cable-only broadband internet service was a “misleading” move.
AT&tts claims are backed by Verizon’s claims of poor performance, slower speeds, and a lack of consumer protections.
The lawsuit alleges that CenturyLink’s failure to adequately protect consumers from Verizon’s network congestion caused their complaints to be ignored and that Centurylink failed to provide adequate service to customers.
The lawsuit seeks unspecified damages, including legal fees, as well as injunctive relief.
CenturyLink filed the suit in the U.S. District Court for the Southern District of New York, the same court that handles lawsuits related to alleged telecom violations.
Centurylink said that it was “committed to resolving the issues raised by these allegations.”