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The internet was temporarily disrupted on Wednesday when the utility in Harris, Arkansas, suddenly shut down its fiber optic network.
The outage was first reported by CNN affiliate WSB-TV, which first reported it on Twitter.
The utility said in a statement that the shutdown “has resulted in increased costs for customers in areas of the county that had been impacted.”
It also noted that “some customers have not been able to connect to the Internet, and are being charged a fee for doing so.”
In a tweet on Thursday, the utility called the shutdown an attempt to “sabotage the state of Arkansas.”
It said it was working with “other providers and state regulators to resolve the issue.”WSB-tv reported that the outage occurred around 5:30 a.m. local time, when the system was being used to relay internet traffic to the utility’s corporate office.
The company says the outage is affecting “millions of customers” in Harries and surrounding areas.
“Our team is working closely with the state and federal regulators to determine what the best course of action is,” Harris spokesman Steve Muehlhaus said in the statement.
“We are also in the process of repairing our network.”
The outage in Harras occurred as the city was celebrating a state holiday.
Harris Mayor David Strain told CNN affiliate KARK-TV that the city has received a bill of more than $4 million for the outage.
The mayor says that the town has been using its fiber-optic network to relay all internet traffic from around the state to the city office.
“This is something that we’ve been trying to avoid for the past several years,” Strain said.
“When we started using the fiber-networking, it was to avoid the problems that came from having our roads closed.”
Harris is located just west of Little Rock and is the capital of Arkansas’ rural Pine Bluff County.
It has a population of less than 3,000.